---
title: "Questions about the invoice"
description: "Do you have questions about your invoice?"
url: https://hilfe.carusocarsharing.com/en/articles/4-questions-about-the-invoice
collection: "Billing"
updated: 2026-08-04
language: en
alternates: [de]
---

# Questions about the invoice

Do you have questions about your invoice?

If you have any questions about your invoice, please contact [info@carusocarsharing.com](mailto:info@carusocarsharing.com).

Note:  
Within 24 hours before the start of the reservation, we will authorize a calculated invoice amount (reserved period + calculated km rate) on your credit or debit card -> like a deposit. This is not a debit, only a blocking.

24 hours after the end of your reservation, only the actual invoice amount will be charged and the blocking will be removed. You will then receive an invoice by e-mail. Your bank may keep the block in place for longer - unfortunately, there's nothing we can do about that.