Reactivate customer account

I want to use my deactivated customer account again.

If you have deactivated your customer account, please send us an email to [email protected] with your reactivation request and please let us know which tariff you would like to reactivate your customer account with.

Note: When you cancel, your customer account will be deleted after a certain period of time - exact information can be found in the cancellation confirmation.
The customer account therefore cannot be reactivated.

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